End users gravitate toward the simplest solution. Why go and find a work-related device when your cellphone or tablet is sitting on the desk? Thanks to the Apple’s App Store and Google’s Play Store, employees have access to literally thousands of applications that they can quickly install and use to carry out their job functions, all outside of the network perimeter. So why is this an issue?
There are several issues at hand with Shadow IT. Users choosing their own applications can open companies up to security issues, take them out of compliance with legal guidelines, and negatively affect other users in their business without meaning to. Unsupported hardware and software are not subject to the same security measures as supported technologies.